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Service and Support for multifunction products, copiers, printers, fax, scanners, digital duplicators, wide format products, document management and printing solutions, cameras, and CD/DVD products. (USA Only, Contact info for outside of the USA found here)
Knowledge Base
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Search our online database where you may find immediate answers to your questions. You may also ask a question and receive an answer via email.
 Enter Knowledge Base
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Printers & Scanners
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For help or support regarding printers and scanners you may call us at 1-800-RICOH 38 (1-800-742-6438) Monday - Friday (excluding holidays) 8:00 AM to 8:00 PM EST.
Please note: Depending on your service contract with your local dealer, or on the expiration of the original warranty, a fee may be charged for phone support.
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Cameras
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For Camera support, please visit:
Ricoh Japan's Digital Camera Support Page
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Camera Imaging Solutions
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For Camera Imaging Solution (Data-Imaging and Geo-Imaging) support, please visit:
Camera Imaging Support Page
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CD-R/RW or DVD Products
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For U.S. Technical support:
Phone: 1-800-22RICOH (1-800-227-4264)
Monday - Friday 9:00AM - 5:00PM PST
Email: tech@ricohdms.com
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Email Inquiries
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Email your sales or support questions
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Sales & Service Locations |
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Ricoh Business
System Branches
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Authorized Sales & Service Locations
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Ricoh Direct Service
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Call 1-800- FAST- FIX (1-800-327-8349)
Ricoh offers nationwide on-site service for Ricoh's facsimile, printer, scanner and digital color copier product lines. These services are offered either by contract agreement or on a time and materials basis. Call us to inquire about a Ricoh's maintenance agreement or to arrange for on-site service.
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National Reclamation Center
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Call Call 1-973-808-0450
Located in Pine Brook, New Jersey, Ricoh's National Reclamation Center provides repair and sub-assembly service for copier, facsimile, printer, scanner, circuit boards, and system products. As the manufacturer, Ricoh's Reclamation Center has the ability to bring all office automation equipment to the most current revision level, a claim few independent repair centers can make. Ricoh can offer you reliable service repairs with competitive prices and fast turn around. To learn more about these services or to arrange for repair, please call:
Ricoh Corporation
10 Bloomfield Avenue
Pine Brook, NJ 07058
973-808-0450
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Other Non-Sales Related Inquiries |
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Employment Inquiries
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Submit a resume or inquire about currently available career opportunities.
Visit the Career Center
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Inquiries Outside of the USA |
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